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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June Scott

June 2, 2025

5  out of  5
rating by June Scott
"Having been with State Farm for three generations I have found all individuals Doug, his dad, and his grandfather, and all the lovely ladies in the front office very helpful and responsive."
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Taylor Bennett

May 28, 2025

5  out of  5
rating by Taylor Bennett
"Everyone there is super friendly and goes out of their way to help you."
We responded:
"Thanks Taylor, have a great day!"
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Roger Levine

May 22, 2025

5  out of  5
rating by Roger Levine
"Doug has the best office staff ever!!"
We responded:
"Thanks Roger, have a great day!"
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Tony Biancalana

May 21, 2025

5  out of  5
rating by Tony Biancalana
"We have been clients of Doug Kramer State Farm for over 20 years. This team’s high level of service (and urgency!) is 2nd to none. Highly recommend!"
We responded:
"Thanks Tony! It has been a pleasure to work with you guys over the years. -Doug"
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Victoria Amoroso

May 21, 2025

5  out of  5
rating by Victoria Amoroso
"We just switched our insurance for auto and home to State Farm. The staff was so professional, helpful and patient and the rates are so competitive. We wish we would have done this a long time ago. I highly recommend anyone to work with this office."
We responded:
"Thanks Victoria. Welcome to the Doug Kramer Agency! We look forward to working with you in the future. "
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Scott Lundmark

May 21, 2025

5  out of  5
rating by Scott Lundmark
"Staff was friendly and very knowledgeable on all points. Doug Kramer is very organized and responsive. Overall experience was efficient and easy"
We responded:
"Thanks for the kind words, Scott. No doubt I have the best team around! -Doug"
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Chris Meyers

May 21, 2025

5  out of  5
rating by Chris Meyers
"Best insurance agent possible. He truly looks out for his clients with the best recommendations and help with claims."
We responded:
"Thanks for being a great client, Chris! Have a great day! -Doug"
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Paul Virant

May 21, 2025

5  out of  5
rating by Paul Virant
"Top notch service! Super responsive and friendly staff!"
We responded:
"Thank you for the nice review, Paul! It's great to hear you've had good experiences with our service and staff. We are always happy to help! Thanks again - Doug"
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Chris Hildreth

May 21, 2025

5  out of  5
rating by Chris Hildreth
"Doug and his team are super thoughtful and responsive and have been a great resource to me and my family. I’d strongly recommend him and his agency."
We responded:
"Thanks for being a great client, Chris. Me and my team look forward to working with the Hildreth family in the future! -Doug"
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Wesley Urick

May 21, 2025

5  out of  5
rating by Wesley Urick
"Great customer service!"
We responded:
"Wesley, Thank you for leaving a 5-star review! We appreciate you taking the time to do so. Please don’t hesitate to reach out to our team if you need further assistance. Thanks, Doug Kramer State Farm "
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paul lambert

May 21, 2025

5  out of  5
rating by paul lambert
"Just moved my insurance relationship to Doug and team. Very happy with them."
We responded:
"Thanks Paul. Me and my team look forward to working with you guys in the future!"
Profile photo of Ben K.

Ben K.

May 20, 2025

5  out of  5
rating by Ben K.
"I worked with Andrea to help me solve a complicated auto insurance issue.... She was fantastic! Responsive, professional and went above and beyond walking me through the process and my options. I can't recommend her more strongly!!"
We responded:
"Thanks Ben. I am happy to hear you had a positive experience. My team is the best around!"
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Anders

April 1, 2025

5  out of  5
rating by Anders
"I've been with Doug Kramer State Farm for 45 years when I first got my license and have had a positive experience through thick and thin. Following his dad’s footsteps, Doug's team is consistently helpful, pragmatic and on top of all of my concerns. When I’ve needed them, State Farm has also been great in directing me to excellent automotive professionals and covering claims generously and promptly."
We responded:
"Thanks Anders. We appreciate your business and loyalty throughout your time with Doug Kramer State Farm!"
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Jean Carey

March 31, 2025

5  out of  5
rating by Jean Carey
"I was in the midst of changing agents after our original agent retired. Doug Kramer and his associates were very helpful and friendly when I called their office. My premium was even reduced after Doug reviewed our very minimal claim history. We were quite grateful."
We responded:
"Jean, thank you for your thoughtful review! I’m so glad we could assist you during your transition and help find the coverage that works for you. Our team is here to provide friendly service, and it means a lot to know you had a such a good experience. We appreciate your feedback—welcome to the Doug Kramer State Farm family! -Doug"
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John Ambrose

March 23, 2025

5  out of  5
rating by John Ambrose
"The unexpected loss of our long time State Farm agent put us on the search for a new agent and agency. My wife and I feel blessed to have found Doug Kramer and his staff to carry the torch further for our insurance needs for our family home and autos. We know that our relationship is solidly supported by him and the entire Doug Kramer State Farm Agency."
We responded:
"John, thank you so much for your thoughtful review. I’m honored that you and your wife chose us to continue supporting your family’s insurance needs. We are committed to providing the same level of care and service you’ve come to expect, and we look forward to building a strong, lasting relationship with you. If you ever need anything, my team and I are always here to help! – Doug"
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Gerald C

March 6, 2025

5  out of  5
rating by Gerald C
"Wonderful Fast, efficient service Competitive Nicole is the best"
We responded:
"Thanks Gerardo. I appreciate your business and loyalty over the many years you have been a client. -Doug"
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Deborah Carmazzi

March 3, 2025

5  out of  5
rating by Deborah Carmazzi
"Great service is what I have come to expect from Doug Kramer State Farm. Always prompt response to questions; issues are resolved quickly. Extremely professional staff who are ready to help. Thanks for the wonderful customer service."
We responded:
"Thanks Deb! I appreciate your loyalty over the many years you have been with the Kramer Agency. "
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Eleni Tsokolas

February 24, 2025

5  out of  5
rating by Eleni Tsokolas
"Mr. Kramer is fabulous!"
We responded:
"Thank you for the kind words, Eleni! We are here for you whenever you need us for all your insurance needs. - Doug"
Profile photo of ALISON BRENGEL

ALISON BRENGEL

February 12, 2025

5  out of  5
rating by ALISON BRENGEL
"After my 1st SF agent, Chris Angileri, passed away, I was referred to Doug Kramer in Hinsdale. This is a great group of people! Doug, Linda, Katie, and Nichole are always around to answer any questions. They go above and beyond what an agent will normally do for their clients. It's been well over 10 years, and I wouldn't dream of cheating on them with another agent🤣 Thank you to your amazing team for everything! Keep up the excellent work!"
We responded:
"Thank you so much for your kind words, Alison! It means the world that you’ve been with us for over 10 years. We’re so grateful for your loyalty. My team, and I are here to make sure you’re taken care of, and we’re thrilled to hear we’ve exceeded your expectations. We’ll keep working hard to provide the service you love—no cheating necessary! Thank you for being a part of our State Farm family! -Doug "
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Adam

February 10, 2025

5  out of  5
rating by Adam
"Doug has been an excellent agent always there when needed and lightening quick responses to all my requests over the years."
We responded:
"Adam, thank you so much for your wonderful review! It means so much to hear how pleased you are with my work. It’s an honor to be able to serve you! -Doug"
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Ron Oldenkamp

February 4, 2025

5  out of  5
rating by Ron Oldenkamp
"Doug Kraemer and his associates have done an amazing job for over 30 years with our insurance needs. Very knowledgeable and responsive and we could not be happier."
We responded:
"Ron, thank you so much for leaving us such a kind review! It is such an honor to have been able to serve you for over three decades. We are dedicated to making your experience with us as smooth and pleasant as possible, and I hope to continue for years to come. Thank you for choosing us! -Doug"
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Tom McGuigan

January 30, 2025

5  out of  5
rating by Tom McGuigan
"I have been a policy holder for over twenty years and have always had excellent service and attention from everyone at the Doug Kramer/State Farm Agency. All agents and representatives are highly responsive and willing to dig into the details to find the best solutions. I highly recommend the Doug Kramer Insurance Agency."
We responded:
"Thank you so much for your kind words, Tom! We truly appreciate your loyalty and trust over the years. Providing excellent service and personalized solutions is our top priority, and we're grateful for the opportunity to assist you. If you ever need anything, don't hesitate to reach out!"
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Laura McNamara

January 29, 2025

5  out of  5
rating by Laura McNamara
"Excellent! Clear communication & outstanding follow through! Thank you Doug & team!"
We responded:
"Thank you for your kind review, Laura! We are happy to hear that we helped deliver the results you needed. It is always a pleasure to hear feedback from our customers and community. We're here whenever you need us! "
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Colleen Ambrose

January 21, 2025

5  out of  5
rating by Colleen Ambrose
"The team at Doug Kramer State Farm is always quick to pick up the phone, professional and always responds to my inquiries with one phone call. I am the second generation family member to do business with them. Very pleased!"
We responded:
"Thanks Colleen! So glad you appreciate my teams hard work and dedication. Thanks for being a great client!"
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Eileen Logan

January 16, 2025

5  out of  5
rating by Eileen Logan
"Doug's office has been extremely helpful in guiding us through all the stages and needs in our lives. His team is prompt, knowledgeable, and kind, especially during unplanned and unforeseen circumstances ...... like an accident. We are grateful for them and know we are always in good hands!"
We responded:
"Thank you so much for your review, Eileen! I am so thrilled to hear that my office has been able to help you through so much. My team takes such pride in the work we do, and it’s wonderful to hear that it shows. Thank you for choosing us! -Doug"